Digital Pipe Inc would like to recognize its valued customers by offering various discounts as our way of saying "thank you for doing business with us." Additionally, these discounts are not mail in rebates that take months to get back, but instead are immediate discounts that show up on billing statements so you can see the savings each month! While we try to apply these discounts automatically, we ask that you review the below list to see if any of these discounts are applicable to your account but haven't yet been applied.

Long-term Customers: Most businesses offer promotions and special offers to the public as a way to attract new clientele. This appears counter-intuitive and, in essence, says that new customers are more important than those who've been loyal and spent their hard-earned money with the company time and again. This industry standard idealogy does not have any use within Digital Pipe Inc. We have no problem letting our services speak for themselves and would rather reward our long-term customers as we know there are always other companies out there ready to work for your money. To recognize these customers, we offer a reduction in our monthly charges for all contract renewals of our Esesen™ service.*

Combined Services: Unlike the flawed idealogy mentioned above, this one has actual value to the customer so we implemented it. The obvious premise behind this discount is that the more of our services you use, the more of a price reduction you receive. Not only is there a cost savings to you for services that you either want or need, but you may also acquire additional features or functionality by allowing more internal integration between these services. To find out discounted rates and any possible new features or functionality you may have access to, email or call our knowledgable sales staff at your earliest convenience.

Coupons: A tried and true way to achieve value, coupons are a great way to earn savings on purchases. Our coupons are only available in selected advertising and by distribution through existing members. If you're fortunate enough to come across one, you could be eligible to recieve up to a 50% reduction of applicable charges!

Referrals: Again, the staff at Digital Pipe Inc would like to thank all of our existing members for their continued loyalty. As such, we'd like to offer a variety of discounts for any referrals you may provide to us. Ranging from credit towards future invoices to direct payouts, helping us means helping you! Be sure to ask any staff member helping you on how you can obtain coupon cards for distribution of referrals.

• Coupon Terms and Conditions
• Limit one per new customer.
• Coupons have no cash value.
• Must be retained by technician at time of service.
• Coupon must be filled out entirely.
• Discount is only applicable to discretionary labor charges.
• Digital Pipe Inc reserves the right to change coupon values and these terms at any time without any prior notice to customer.
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• Referral Terms and Conditions
• Credit can only be applied if the coupon is turned in by referral.
• Credit can only be applied to accounts in good standing.
• Credit will be applied to following billing cycle.
• Excess credit will be rolled over into the following billing cycles until paid in full.
• Copensation type (e.g. credit or direct payout) is at the discretion of Digital Pipe Inc.
• Digital Pipe Inc reserves the right to change referral compensation and these terms at any time without any prior notice to customer.
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These terms and conditions apply to work performed by all Divisions and Subsidiaries of Digital Pipe Inc ("Seller"). If Buyer's order form is used for acceptance of this offer, it is expressly understood and agreed that the terms and conditions of such order form shall not apply unless agreed to in writing by the Seller. No additional or inconsistent terms will be binding upon seller unless agreed to in writing.

Quotations: Quotations expire thirty (30) days from quote date or by the term set by the manufacturer and are subject to cancellation or modifications by written notice within that period. Clerical, estimating or other errors are subject to correction at any time, by written notice to Buyer.

Prices and Terms of Payment: If shipment of goods to Seller or completion of service extends beyond ninety (90) days from the date of order due to causes beyond Seller's reasonable control, then the prices will be adjusted to those in effect at the time of such shipment or completion.

Payment is due in accordance with invoice terms. For partial shipments, pro-rata payments are due as partial shipments are made and invoices received. Under no circumstances, shall any invoice or percentage thereof be withheld as a retainer or other set-off against Buyer’s obligation to Seller, without Seller’s prior written consent. All past due payments are subject to a monthly service charge of the highest amount legally allowed in this State, but not to exceed 10% per month or a $29.00 fixed rate fee, and Buyer agrees to promptly pay said service charge. Buyer shall pay all collection costs including reasonable attorneys' fees.

If at any time, Seller believes payment is at risk due to Buyer's financial conditions then Seller may, suspend work on current orders, and/or withhold shipment of completed equipment, and require full payment of all amounts in arrears, plus full or partial payment in advance for work in process or as a condition to delivery. In the event of such suspension of work or withholding of shipment, Seller shall be held harmless from any and all losses, damages, expenses, fees, costs, fines, or penalties whatsoever which may result to any person or entity due to any delays and damages occasioned thereby. Seller shall retain a security interest in all equipment, parts, and accessories until all services and other charges due Seller are fully paid for by Buyer.

Taxes: Quoted prices exclude Sales, Use, or other taxes or charges payable to any governmental authority. Any tax or other charge now or hereafter imposed with respect to sales or shipments hereunder shall be added to such prices and paid by Buyer, unless a valid exemption certificate is furnished prior to shipment.

Shipping, Storage, and Risk of Loss: Shipping dates quoted for equipment and completion of service projects are approximate. Seller will use best efforts to ship equipment/complete service projects by the dates specified; however, Seller shall not be liable for any delay or failure in the estimated delivery or shipment or for any damages suffered by reason thereof. Unless otherwise stated, all shipments are made FOB Seller's facility. Claims for damaged or short merchandise shall be made to carrier. If delivery of Buyer's goods is delayed by Buyer, for any reason, Buyer shall bear all risk of loss and be liable to Seller for all reasonable expenses incurred by Seller incidental to such delay in shipment and storage of undelivered goods. Buyer assumes all risk of loss or damage to any of Buyer's reused goods and components, which are damaged during any tests

Buyer assumes all risk of loss or damage to any of Buyer's reused goods and components, which are damaged during any tests made by Seller or requested by Buyer. All test values and operating specifications shall be established by Seller, in its reasonable, but sole, discretion unless otherwise agreed in writing between Buyer and Seller.

Cancellations or Returns: Buyer's orders accepted by Seller may not be canceled, changed or returned without the prior express written consent of Seller and shall be subject to Buyer's payment of reasonable cancellation charges.

Warranty: Seller warrants the goods and services provided by Seller to be of the kind and quality described in this quotation, and free of parts or labor defects: (i) For a period of zero (0) days on repairs (ii) For a period of one year for new equipment.

Repairs and replacements shall be made FOB Seller's facility. Seller shall not be responsible for transportation, removal or re-installation unless provisioned for by a service contract. All warranty work shall be on single shift, straight time. If Buyer requests overtime work for warranty service, then Buyer agrees to pay for all such costs. Buyer also assumes all risk of loss or damage to any goods, property or persons, arising directly or indirectly from Buyer's operation of services goods beyond their operating specifications.

Seller also assigns to Buyer, without recourse to Seller, the original equipment manufacturer's warranties, if any. Buyer shall enforce all original manufacturers' warranties directly against the manufacturer and not against Seller.

EXCEPT THE ABOVE WARRANTIES, SELLER MAKES NO WARRANTY OF ANY KIND, EXPRESS OR IMPLIED, BY OPERATION OF LAW OR OTHERWISE, INCLUDING BUT NOT LIMITED TO ANY EXPRESS OR IMPLIED WARRANTY AS TO MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE OR WARRANTY ARISING FROM COURSE OF DEALING OR USAGE OF TRADE.

Indemnification: Buyer agrees to indemnify, defend and save the Seller harmless from any loss, damage, or liability, of any nature whatsoever, which arises directly or indirectly to Seller, its officers, directors, agents or subcontractors, as a result of Buyer's failure to comply, negligently or willfully, with any of the terms or provisions of this quotation, or any Credit Agreement enforced in connected with this quotation.

Force Majeure: Seller shall not be liable to Buyer or any third party, for failure to perform due to any cause beyond its reasonable control. Seller's performance shall be extended by the amount of time, and the contract price shall be increased in an amount reasonably necessary to overcome the delay and extra expense of such cause beyond Seller's reasonable control.

Governing Law: This agreement shall be construed according to and governed by the laws of the State of Florida.

Are you looking for an alternative to expensive in-house or on-call IT staff without compromising the quality of network maintenance and support that you receive? Digital Pipe Inc offers the solution you seek! Introducing Esesen™ Technology, by Digital Pipe Inc. This technology was designed with two goals in mind, increasing productivity and minimizing the costs associated with network administration.

What is Esesen™: This Technology is a revolutionary method of on-site and remote network maintenance and support that was designed and developed exclusively by Digital Pipe Inc. Esesen™ Technology increases productivity by increasing efficiency. Implementing this technology establishes a solid foundation for your network. It's designed to minimize degradation of the network by maintaining brand new out-of-the-box performance. It is an innovative, state-of-the-art process focused on improving the way the world does business.

Computer Degradation: Everyone has had first hand experience with degradation of a system, whether it's their own personal computer or the system they interface with at work. This is a common occurrence that happens over time through normal use of a computer. Degradation puts a strain on the network and the user. Often times, the user will experience frustration because tasks will begin to noticeably take longer to complete on the now slower running computer. These two factors decrease efficiency, which in turn hinders productivity. Once this software has been installed on each applicable system, time is no longer a factor in the performance (or degradation in performance) of your equipment. Terminals utilizing Esesen™ Technology run as efficiently two years into service as they did the day they were installed. Combining this with our hardware service contract (if elected), you can see why having a network supported by Digital Pipe is unparalleled!

Service Benefits: Aside from having UNLIMITED technical support, this technology enables Digital Pipe Inc to offer first class network administration at reduced costs to our clients, and in most cases at a fraction of the cost of traditional network maintenance and support. Another form of cost savings is achieved through the elimination of the need for an in-house or on-call IT staff. By reducing the need for these staff members, savings are realized through the eliminated salaries and benefit provisions that would have otherwise been necessary to retain such personnel. As you can see, the savings can be significant! One might expect that the service offered, for the price at which it is offered, would inherently come with some type of sacrifice. This is NOT the case with Esesen™ Technology. Esesen™ is the engine that enables the ability for Digital Pipe Inc to offer this service!

Target Market: Esesen™ Technology will benefit anyone that would like to implement an efficient network provided at a minimal cost. Even though this technology can be applied to a network of any size, Digital Pipe Inc focuses on home, SOHO, and small to medium-sized businesses. Take a look at the following statement from IBM:

"Small businesses represent 99 percent of all companies globally and employ 80 percent of the world's work force."

From the statement above that was made based on data collected by a company that's well known in the industry, our services are beneficial to basically everyone. Regardless of size or application, if you're in need of a reliable network, count on Digital Pipe Inc to deliver for you!

Terms and Conditions: The below document states the current Terms and Conditions that must be agreed to and abided by in order to be covered under the Esesen service. Any failure to do so forfeits any claims made that would have otherwise been performed as uncharged, warranty work*. We also allow a PDF version available for download by clicking here.

Are you looking for an on-call company to take care of your information technology needs? Whether you're a new company and need IT support or looking to replace your existing solutions provider, see why we should be put at the top of your list! Digital Pipe Inc has the tools and talent to not only resolve your problems, but do it in cost-effective ways! Review our list below to see how we help reduce your expenses while increasing your productivity!

Better ROI: Throughout time, everyone has wanted the most return on investment and this couldn't be more true than today as we all face economic hardships. The staff at Digital Pipe Inc realize this and have created or can institute existing solutions to help put your company ahead of the competition. Not only can these products and/or services help keep you up and running, but we'll make sure you're operating to your equipments potential giving you the best ROI possible.

Reduced Costs: Reduced costs means more money available for organizational growth or just more savings at the end of the day. One way we can accomplish this task is by installing a GNU/Linux server to remove the neccessary client access license (CAL) per connected computer within a Microsoft Windows network, possibly saving you hundreds or thousands of dollars! Not only do you see a cost savings by the initial switch, but every time an upgrade or equipment roll out is insituted. Another way Digital Pipe Inc can help clients reduce their IT costs is by installing open source software to replace costly proprietary alternatives. Get in touch with us today to find out even more ways we can help reduce your costs!

Scalable Infrastructure: The one constant in life is change. If your network is unable to adjust to changes in your home or organization, whether by growth, restructure, etc., expect to spend more money to implement a new infrastructure. Digital Pipe Inc takes this consideration into account before consulting and implementing a network design that fits your ever changing needs.

Increased Productivity with less Downtime: Do you find yourself waiting on your current IT company to resolve any problems you may be experiencing based on their schedule? Using Digital Pipe Inc's Esesen™ technology, you don't even have to contact us to resolve most problems! That's why we can claim to have one of the fastest solutions in the industry! Combine this service with other solutions we offer and you'll see why networks built by Digital Pipe Inc are unparralled!

No Large Invoices: When individuals or companies receive large invoices to repair or maintain their network, it can adversely affect plans. Digital Pipe Inc can thwarte this problem by giving our clients fixed costs using our Esesen™ service, providing you with a set budget over the year. For customers who are looking for other types of support plans, we also provide annual service contracts as a replacement to Esesen™ that provide guaranteed set blocks of support hours over a defined term. And unlike other contracts where you have a "use them or loose them" stipulation, we allow unused hours to roll-over into the following month!

FREE Equipment Refresh: Applicable customers can enjoy new equipment every three to five years for FREE! This keeps your home or organization running on the latest hardware every couple of years without additional money out of your pocket. As if this wasn't enough, Digital Pipe Inc donates all previously used equipment and donates it to local schools to help educate our future generations!

Backups: Although we've outlined several ways to save money, we can't stress enough how important backups are. To those that may ask how this service is a cost savings, we'd like to you to think about how much money would have to be spent in order to re-create data (if possible) that was lost after an accident occurred. In severe cases of data loss, decades worth of priceless information can be irretrievable causing companies to go out of business! We definitely consider it a cost savings when data can be restored quickly versus all the money that was invested into an organization just to have it fail over something that was easily avoidable.

Forward Thinking: Isn't the job of your IT company supposed to be forward thinking? Anything less removes advantages you could have from the competition. After all, if an information technology company can't be effective in their job, how can you with yours? Don't settle for a company that's only instituting technology decisions based on current (or worse, past) business models and practices. Call Digital Pipe Inc today to find out what we can do for you!

"A single person may have had the ambition to start an organization, but they would never be in their present position without the labor of those under them."

Overview: The below is the "open business model" of Digital Pipe Inc. Our goal is to unlease the creativeness of the people in order to design a business model that will cause an organization to operate at maximum efficiency at all times. The below outline defines an overall framework that's general enough to suite all business models with as much efficency as presently possible. We welcome input.

Departments: Overall shape-of-model consists of a rectangle with its longest side running horiztonally. This allows for efficient organizational expansion (horizontal) of employees while preserving the income expansion vertically, thus creating the desire for advancement. The horizontal axis grows when an additional department is required which should consist of specific related tasks (e.g.IT, HR, sales, etc). By contrast, the vertical axis should always start with one chief at the top and expand downwards by no more than 5 levels with the bottom-most level always being the "labor pool". This reduces miscommunication between the order-of-execution (chief) and the end result (laborer). Each increasing level should have one representative over a larger area's "supervising pool" (e.g. supervisor). This design creates a major advantage in the job market by "industrializing" the workplace, and in essence, becoming a general specification for each business no matter their field or industry.

Levels: The total income earnings of the top-most position should never exceed 10% above all bottom-most positions with each vertical level inbetween receiving equally stepped pay increases. This creates pay increases which are both undisputable and easily understood. Each worker of each respective level should be considered the peer of every other, only those in a higher level should be considered a "superior".

Advancement: Latteral movement within a department or between departments is considered advancement and should receive additional responsibility and compensation. In order to advance between levels, each candidate should have gone through every position within each levels' departments (within the workers abilities and education for those positions that aren't) to produce a knowledgable, experienced leader for those working under them as well as those they must support (e.g. end users). So as workers climb, they can truly understand how and why the business works and will be the most applicable person for the job. The increase in latteral pay advancements should be comprised of equally stepped increases by how many positions a person must fill before becoming applicable for level advancement.

Representatives: Typically small businesses try to find ways to compete against their larger counterparts. One area where these entities excel, is in personal attention to customers; usually with a set representative per account. Unfortunately, as organizations grow, this level of service usually disappears due to the use of a traditional business model. Our business model, however, retains that attention level to customers while increasing your employees overall knowledge of the company by assiging each employee within a department to another employee residing in every other department of the company. This creates a team within the company that consumes all the departments allowing any client question to be answered. That way the customer always has a single representative to call for all support and in instances where that representative is unable to answer the question, their assigned representative can contact a team member within the department that can answer the question for a group conversation. Again, this increases each employee's knowledge and prevents finger pointing which causes the client to get frustrated and leave unhappily.

Business Model: New times call for new models of how business can be conducted due to the onset of new technologies. This doesn't mean that the fundamental principles of business have changed, just the methods of execution. Currently, developed nations still seem to be using models that our technology has made obsolete decades ago. For example, the most commonly used form of technology, known as the Internet, has made access to information available through many different locations and devices, however, the vast majority of organizations still require employees to drive to an office building for work everyday. While this was the most efficient way of running a business in the past, it's very in-efficient today in multiple ways based on technology currently available. This waste can been seen in forms ranging from time to money and directly affects both employees and the organization itself.

Working from Home: Most companies institute policies in the workplace for certain reasons, however some staff members are forced to adhere even though they're not applicable, but just because they have to work in an office environment. One such policy pertains to attire worn while working. This process usually involves adding more than 30 minutes to everyone's morning schedule even though they'll never interact face-to-face with customers or business related contacts. Another policy that's typical is to have all the employees work together within an office building. While some staff members will have to work in some type of office environment due to required hands-on work, certain categories of employees can successfully work from home. Not only does this yet again give time back to the employee by preventing a commute to and from work, but it also can prevent starting the work day with a negative attitude via being rushed, road rage, etc. As a side note, there's also another benefit whose reach is on the global scale. Less traffic on the road means less congestion and less pollution - something we all benefit from!

The Obsolete Office: After contemplating current work environments, the in-efficiency of the situation becomes apparent. In essence, a single person has to have two structures built in order to "live" day-to-day; one for business and one for residence which left us asking "why?" Not only is this a terrible waste of resources, but as mentioned above, working from home can easily present several benefits to the employee, but what about the organization itself? How's this for an answer, less money being spent by the company. That's right! By moving some or all of your employees to their home, the company will require less (or no) office space which reduces the unneccesary expenditure of money. Another cost savings to the organization without sacrifice to the employees is a reduction in salaries to those that work from home. At first glance this may seem counter intuitive, but if you factor in the costs associated with fuel, maintenance, insurance and other car related expenditures that the employee no longer has to support, you can effectively reduce their salary without it being recognized by the individual.

Happy Employees are Good for Business: What seems common sense to Digital Pipe Inc, often doesn't turn up in most businesses around the globe in that happy employees means better business. Perhaps this can be best demonstrated by asking the question "how productive are you when you're mad or upset?" Although everyone can't be happy all the time, it sure makes a difference if this remains as the general attitude than not. Oftentimes employers may think that the costs associated with accomplishing this goal don't outweight the benefits obtained. The truth is, some of these changes don't cost very much at all and receive substantial benefits such as more work performed per employee, a sense of loyalty to the company, and more! The best way to achieve this goal is to simply ask your employees "what can be done to make this a better work environment?"